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i ordered a steam cleaner on 1/1/2013.id # 4956816125. the item was returned specifically in accordance with the return policy and procedures. i was given ra# 021113vs493. i have yet to receive my refund. i wrote the company three times providing all necessary...
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#469295
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I returned the product in the 30 day period. I was told my refund had been credited to my credit card. Over 15 business days later, my credit card company still has not received it yet, SteamCleaner Plus is not responding to my emails asking for proof of my refund. ...
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#429755
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I bought my Vapor Storm Steam Cleaner on 8-29-12. I did receive it, but don’t remember the exact date. The box was pretty messed up and holes in it. I opened the box and looked at the unit…never took it out of the box, but did look at some of the pads and etc. I...
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miffedmom
miffedmom

UPDATE: I filled out a complaint with the BBB in UT on February 28, 2013. As of yet, I haven't heard anything. I just checked on my case with the BBB and the company has un...

#384719
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I ordered a steam-dart steam cleaner online from Steam Cleaners Plus. I received an e-mail stating that the item I ordered was out of stock but they would substitute a much nicer model (Vapor Steam) for the one I ordered. The one thing they didn't tell me is that it...
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miffedmom
miffedmom

Oh, my goodness. I'm glad I never took mine out of the box...but, did see evidence of water drops on it. I suspected the one I got was used, and your comment confirms that i...

#382741
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These people are shameless thieves, ordered a $350.00 steam cleaner from these crooks, after a week of no email order confirmation i contacted them, of course their reply was: Me, Below is a copy of the email that was sent to you at the time of your order. We...
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Anonymous
Donna

This is exactly the e-mail I received from them when I ordered the Steam Dart. They said it was out of stock but would substitute a much nicer model for the one I ordered at ...

#375196
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I ORDERED VAPOR STEAM CLEANER ON APRIL 1. RECEIVED IT APRIL 13. IT IS NOT VAPOR STORM ON THE CLEANER,IT IS MAINLINE PRODUCTS, MADE IN CHINA. IT DOES NOT FIT TOGETHER EASILY AND WORKS TERRIBLE. I HAVE BEEN TRYING TO CONTACT THEM SINCE. PHONE CALLS GET ANSWERING...
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Anonymous
Jean

I also have a vapor storm vs 200 and have repeatedly called the company but to no avail. I cannot get accessory parts needed even though the actual boiler unit works. I have...

Anonymous
chateaufaure

I am also the owner of a vapor storm VS-200 bought two years ago at SteamcleanersPlus in Clinton, Utah ph 801.388.2816. I have been trying to contact the selling company throu...

#316988
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I've been waiting 4 months for product from this company and communication from them has been inconsistent and unprofessional. (I'm being nice.) I ordered from them in March, heard nothing for over a month. When I wrote telling them I was getting nervous, they...
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miffedmom
miffedmom

I hope your situation was resolved with a good unit OR your $$$ back!

#189200
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